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International Journal of Public Health and Clinical Sciences (IJPHCS)
Open Access e-journal ISSN : 2289-7577


Liu Jing Hua, Muhamad Hanafiah Juni, Anita A.R., Salmiah M.S., Li Jian Hua, Chen Shu Ling



Background: Hospitals in China continuously witness the challenge of nursing shortage. The shortage of skilled nurses is strongly related to job satisfaction and quality of nursing care. To date, there is no publication regarding to the difference of nurses job satisfaction across hospital levels. The aim of this study was to determine nurses’ job satisfaction in general hospitals and to compare job satisfaction subscales between second and third level hospital in Chengde City, China.

Methods: A cross-sectional study was conducted in the form of questionnaire in Chengde City, China. Chinese Nurses Job Satisfaction Scale (CNJSS) was used to measure nurses’ job satisfaction. Data was analyzed by using descriptive statistics, t-test and one-way ANOVA and one-way MANOVA.

Results: A total of 490 questionnaires were distributed to three general hospitals, and 448 respondents responded completely, with respond rate yielding 91.4%. Nurses in general hospitals in Chengde City stated a moderate level of overall job satisfaction (2.86 ± 0.31), they were most satisfied with co-worker (3.94 ± 0.45) yet most dissatisfied with work itself (2.11± 0.47). In terms of the comparisons of overall job satisfaction in general hospitals, significant differences were found between genders (P< 0.001), age groups (P< 0.001), educational backgrounds (P< 0.001) and hospital levels (P< 0.001). Further analyses on the comparison of job satisfaction subscales between second and third level hospital indicated that nurses in second-level hospital were more satisfied with co-worker (P < 0.001), family-work balance (P< 0.001) and praise/recognition (P< 0.001), while less satisfied with pay than nurses in third level hospital (P< 0.001). 

Conclusion: Moderate level of nurses’ job satisfaction merited attention to develop strategies to promote nurses to be more satisfied with their jobs.

Keywords: Nurses’ Job Satisfaction, Second Level, Third Level, Hospital, China.

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