BURNOUT AND ITS ASSOCIATED FACTORS AMONG NURSES IN A TERTIARY HOSPITAL, MALAYSIA
Background: Burnout is a condition consists of physical, mental and emotional exhaustion that is due to long term exposure to challenging work situations. Burnout is a significant problem in the nursing profession and can cause serious impact on the health of the staff, patient care and the healthcare service. More information regarding burnout and its associated factors among nurses in Malaysia is needed to prevent the syndrome and to determine the appropriate intervention strategies. The study aimed to determine the proportion of burnout among nurses in Hospital Serdang and its associated factors.
Materials and Methods: A cross sectional study was done among 509 nurses through simple random sampling using validated self-administered questionnaires that consists of Perceived Stress Scale (PSS-10) and Copenhagen Burnout Inventory (CBI).
Result: Proportion of nurses with burnout were 24%, whereby 61.9% had personal burnout, 30.8% work related burnout and 11.2% patient related burnout. Burnout had a significant association with working experience (p= 0.0039), working area (p= 0.047), work related stress (p=0.001), work schedule (p=0.003) and job satisfaction (p=0.001).
Conclusion: Occupational related characteristic such as working experience, working area, work related stress, work schedule and job satisfaction were associated with burnout. It is recommended that the hospital management conduct a prevention program through modification of burnout associated factors and organise a stress reduction program in order to address this situation. Cohort study should be conducted in future study to include more hospital and to explore more on personal factors that may affects burnout among nurses.Keywords: Nurse, burnout, work related stress