WORKPLACE VIOLENCE AMONG HEALTHCARE WORKERS IN A HEALTH DISTRICT AND ITS PREDICTING FACTORS
Background: Workplace violence is the occurrence of any incidents of violence in circumstances related to work. It ranges from simple verbal abuse to a more serious condition such as homicide. Workplace violence affects workers physically, psychologically, and emotionally, as well as their work performance, social, and finance.
Objectives: This study aims to determine the prevalence of workplace violence among healthcare workers in a health district and its predicting factors.
Materials and Methods: This is a cross-sectional study using proportionate stratified random sampling according to occupation among 481 healthcare workers in a health district in Selangor. This study was conducted using an interview based on a structured questionnaire. The questionnaire consists of a personal data section and a workplace violence section. The data were analysed using the chi-square test and multiple logistic regression.
Result: The response rate of the questionnaire interview was 91.7%. About three-quarters of the respondents were female. The majority of the respondents were nurses (37.9%). About half of the respondents worked in an outpatient clinic, while 27.4% of them worked in a maternal and child clinic. The prevalence of workplace violence was 24.3%. The significant predictors of workplace violence were working in an outpatient clinic (AOR=6.31, 95% CI = 1.9-20.98), working in a maternal and child health clinic (AOR=5.02, 95% CI = 1.37-18.4), working as an Environmental Health Officer (AOR=3.75, 95% CI = 1.287-10.930), and working during the weekends or public holidays (AOR=3.01, 95% CI = 1.64-5.53).
Conclusion: About one in 4 workers experienced workplace violence over the past 6 months in the health district. It was found that occupation, workplace setting, and working during the weekend were significant predictors of workplace violence.
Keywords: workplace violence, healthcare workers, District Health Office, predictors, risk